Monday, July 16, 2012

Nurse leadership communication discussion


This week's discussion was not only interesting, challenging, but created a great deal of growth I believe not only in myself, but I could see within the discussions of the group how many of the others in our class were learning from the processes of the discussion as well.
One of the things I found interesting in this discussion was how much more I have in common with a friend in this class than I previously thought. This friend and I challenge each other a great deal, more so I believe because we want to see each other excel and improve. This can sometimes be exasperating in our communication process(Marquis, 2011) as we can seem incongruent. Communicating via computer can be somewhat tenuous and makes it more complex than necessary. However, through these discussions it has permitted us to get to know each other as well as others even better and shown us ways to grow in this process by improving our skills.
One of the very things that I indicated in my change presentation was a high priority in communication and a key factor for a leader to have and for a mentor to use is listening skills. I feel that actively listening is imperative in order to broaden the relationship, and improve the quality of the communication. The speaker does not feel completely understood if you are not adequately listening. They do not feel validated and will feel that you are not participating in the communication process. So, it is important to give attention to the person. (Marquis, 2011).
We also, learned about the importance of delegation and how planning ahead and again clear concise communication will set the pace. Another skill in chapter 21 was in managing conflict. In my opinion I don't think you can cover this topic too much. Unfortunately there is some type of conflict going on all around you. It is all in how you deal with it that matters. In other words how you communicate throughout the conflict. There are perceived conflicts or people who feel them, some are manifested or built up over time. There are all kinds, from personal to professional. But, they are all dealt with by your emotional intelligence or maturity. This can be done through collaborating, compromising, or cooperating. There are several ways to deal with conflict. It just depends on what works best for you and the others.
References:
Marquis, B. & Huston, C. (2012). Leadership Roles and Management Functions in Nursing Theory and Application(7th edition). Philadelphia, PA: Wolters Kluwer Health/ Lippincott Williams & Wilkins.

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