This week's discussion was not only
interesting, challenging, but created a great deal of growth I believe not only
in myself, but I could see within the discussions of the group how many of the
others in our class were learning from the processes of the discussion as well.
One of the things I found interesting in
this discussion was how much more I have in common with a friend in this class
than I previously thought. This friend and I challenge each other a great deal,
more so I believe because we want to see each other excel and improve. This can
sometimes be exasperating in our communication process(Marquis, 2011) as we can
seem incongruent. Communicating via computer can be somewhat tenuous and makes
it more complex than necessary. However, through these discussions it has
permitted us to get to know each other as well as others even better and shown
us ways to grow in this process by improving our skills.
One of the very things that I indicated in
my change presentation was a high priority in communication and a key factor
for a leader to have and for a mentor to use is listening skills. I feel that
actively listening is imperative in order to broaden the relationship, and
improve the quality of the communication. The speaker does not feel completely
understood if you are not adequately listening. They do not feel validated and
will feel that you are not participating in the communication process. So, it
is important to give attention to the person. (Marquis, 2011).
We also, learned about the importance of
delegation and how planning ahead and again clear concise communication will
set the pace. Another skill in chapter 21 was in managing conflict. In my
opinion I don't think you can cover this topic too much. Unfortunately there is
some type of conflict going on all around you. It is all in how you deal with
it that matters. In other words how you communicate throughout the conflict.
There are perceived conflicts or people who feel them, some are manifested or
built up over time. There are all kinds, from personal to professional. But,
they are all dealt with by your emotional intelligence or maturity. This can be
done through collaborating, compromising, or cooperating. There are several
ways to deal with conflict. It just depends on what works best for you and the
others.
References:
Marquis, B. & Huston, C. (2012).
Leadership Roles and Management Functions in Nursing Theory and Application(7th
edition). Philadelphia, PA: Wolters Kluwer Health/ Lippincott Williams &
Wilkins.
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